frequently asked questions (faq)

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  1. How do I make a booking?

    You can make bookings using our on our website or simply send an email to

  2. I have an event coming up do you have an events team I can talk to?

    Absolutely. Our operations management team arrange car services for all types of company events, including: Conferences, open day road shows, and parties. We can provide On Site Coordinators (OSC) at every event, ensuring your staff and clients have a single point of contact. Email and a member of our team will come back to you

  3. How can I change/cancel my booking?

    Sign in to change at or via email to

  4. Can I have multiple pick ups/drop offs on my journey?

    Yes, you can have more than one pick up or drop off on your journey. To add additional stops please use the ‘multiple’/'standby feature available online.

  5. What is your cancellation policy?

    If you cancel your booking after a car has been dispatched, we’ll charge you a cancellation fee.

  6. I can’t find my driver, what do I do ?

    You should have received full details of the vehicle and contact number for our driver when you booked. Simply give them a call direct or call us and we will find them for you.

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